GateKeeper Web Admin Guide
A few simple tips to get you started...
GateKeeper should be very easy to use but here are a few tips for first-time users to help get you started smoothly… Best viewed on a desktop computer.

Here are additional notes for the video:


Firstly a quick note that we will help setup your account initially and ensure all the images, options and access info are correct and then allow you to take complete control of your service and maintain it yourself. In most instances, unless specifically requested, we will also have the ability to help you by accessing your data to help troubleshoot.

1:30 - A CSV file should be used to launch the service and add batches of new users as required. Is is probably a good idea to do this at preset times if you have a large location and keep records of these CSV files. Be careful not to re-upload an old CSV files and overwrite any edits made by residents. Once the service is live it is better to remove or edit profiles live via admin apps or on the web admin rather than trying to edit data in CSV files and re-upload them. Also be aware that residents are emailed invites, etc as soon as the CSV file is updated. Therefore it’s a really great approach to divide up large communities and add users in stages to avoid any large mistakes. Also consider if you want to leave access to accounts open when homes are sold. Ideally you probably want to invite new residents as soon as they move in and remove accounts of the former owner at the same time. We may introduce measures to cover this handover stage better in future updates if necessary. In reality you will probably have a fixed number of account that exactly matches the number of homes so this is self policing and just requires accounts to be deleted and new ones created to replace them when homes are bought and sold.
1:42 - Emails are customized with dedicated logos for your location if uploaded to the web admin.
2:10 - Definitely always create Service Categories specific to each location. There’s no reason not to and it ensures there are no problems later on if you need to make any changes. You do not need to worry if the list is complete, better to add a few categories and only add additional ones as required. You might like to also add an ‘Others’ category to cover rarely used categories if it makes sense.
2:40 - If you ever wish to limit access to guards or admins the most effective way is to change their password to quickly lock them out of the admin app until you approve them. Better than deleting their profile completely. This might be useful if you have seasonal staff. You can use a global login if you wish but this will remove all the opportunities to allow private messaging and direct access to guards, profiles, etc. It would effectively remove a lot of nice features offered, but might suit you better. Typically the individual guard based system is best.

We hope this info helps your get the most out go GateKeeper. We are constantly adding new features and refining existing ones. Please feel free to contact us via this website if you want to give us any feedback to help improve our service in the future. Thanks in advance and we hope you enjoy using GateKeeper!


Below are FAQs updated in response to user enquiries

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About DropSwitch

DropSwitch is a Future Commerce Service Supplier established in 2011. Originally conceived to create technologies for our existing businesses, we now offer these tools to you. We are driven by a desire to create innovative solutions and offer an extremely agile, scalable and flexible service to empower businesses.
We offer an
integrated range of specially-created tools to sell effectively, now and into the future. A constantly evolving system built on our core values. Promoting diversity, opportunity and ingenuity to make the marketplace a better place for consumers and developers alike.

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Also from DropSwitch...

DropSwitch Logo
DropSwitch Virtual Distribution
The innovative social commerce solution. Learn more...
SoundLoadz Logo
SoundLoadz
The new content delivery system for Mac. Learn more...

Get GateKeeper

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About DropSwitch

DropSwitch is a Future Commerce Service Supplier established in 2011. Originally conceived to create technologies for our existing businesses, we now offer these tools to you. We are driven by a desire to create innovative solutions and offer an extremely agile, scalable and flexible service to empower businesses.
We offer an
integrated range of specially-created tools to sell effectively, now and into the future. A constantly evolving system built on our core values. Promoting diversity, opportunity and ingenuity to make the marketplace a better place for consumers and developers alike.

Also from DropSwitch...

DropSwitch Logo
DropSwitch Virtual Distribution
The innovative social commerce solution. Learn more...
SoundLoadz Logo
SoundLoadz
The new content delivery system for Mac. Learn more...

Get GateKeeper

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About DropSwitch

DropSwitch is a Future Commerce Service Supplier established in 2011. Originally conceived to create technologies for our existing businesses, we now offer these tools to you. We are driven by a desire to create innovative solutions and offer an extremely agile, scalable and flexible service to empower businesses.
We offer an
integrated range of specially-created tools to sell effectively, now and into the future. A constantly evolving system built on our core values. Promoting diversity, opportunity and ingenuity to make the marketplace a better place for consumers and developers alike.